Thank you for using JABA, an AI-powered chatbot application ("App") developed by JABA LLC ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use the JABA App. By accessing and using the App, you agree to the terms of this Privacy Policy.
Information We Collect:
1.1. Personal Information:
We may collect the following types of personal information from you:
Name: We may collect your name and username for app personalization purposes.
Contact Information: We may collect your email address to provide you with updates, notifications, and support.
Chat Data: We collect the content of your conversations with the JABA chatbot, including text inputs, file uploads, and other interactions.
Device Information: We may collect information about the device you use to access the App, such as the device type, operating system, and unique device identifiers.
Usage Data: We may collect information about how you use the App, such as the features you access and the frequency and duration of your interactions.
1.2. Non-Personal Information:
We may also collect non-personal information, such as aggregated data or anonymized usage statistics, which cannot be used to identify you personally.
How We Use Your Information:
2.1. Providing and Improving the App:
We use the collected information to deliver personalized responses, improve the accuracy and functionality of the JABA app, and optimize user experience.
2.2. Notifications and Updates:
We may use your contact information to send you important notifications, updates, and information related to the App's features or changes to this Privacy Policy.
2.3. Customer Support:
We may use your personal information to respond to your inquiries, feedback, or support requests.
2.4. Analytics and Research:
We may analyze the aggregated and anonymized data to understand user behavior, trends, and preferences, which helps us enhance the App's performance and features.
Sharing of Information:
3.1. Service Providers:
We may engage trusted third-party service providers to assist us in providing the App's functionalities. These service providers are bound by confidentiality agreements and are only permitted to use your information to provide the requested services.
3.2. Legal Requirements:
We may disclose your personal information if required to do so by law, regulation, or government request or to protect our rights, privacy, safety, or property or that of others.
3.3. Business Transactions:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you before your information becomes subject to a different privacy policy.
Data Security:
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please understand that no method of data transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Children's Privacy:
The JABA App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us through
support@jaba.ai, and we will promptly delete the information.
Changes to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page, and the effective date will be revised accordingly. Your continued use of the App after the changes signify your acceptance of the revised Privacy Policy.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the JABA App's privacy practices, please contact us at
support@jaba.ai. By using the JABA App, you acknowledge that you have read and understood this Privacy Policy, and you agree to the collection, use, and disclosure of your personal information as described herein.